Information
for residents.

Shared areas and house rules

Considerate living starts with clear expectations. Follow the house rules in your occupancy agreement, keep shared areas clean and respect different working and sleeping patterns.

Reporting maintenance

Use the contact details in your tenancy or occupancy documents. Include the property address, a description of the issue, when it began and safe photographs where useful. Avoid sending personal documents in a maintenance report.

Urgent issues

For an immediate danger to life, call 999. Follow the emergency instructions supplied for your property. This website is not an emergency reporting service.